What information do we collect?

You may visit our site anonymously. We will however collect information from you when you place an order, fill out a form or register for a trial.

When ordering or registering on our site we will collect from you the following information:

  • Contact information, such as name, email address, mailing address, phone number.
  • Billing information, such credit card number, company name, and billing address.

We also automatically gather non-personal information about your visit, such as your IP address, browser type, any entry or exit pages, and operating system.

What do we use your information for?

The information we collect from you may be used in one of the following ways:

  • To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions: Your information is necessary to fulfill your order, and provide warranty information or product updates.
  • To send periodic emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to occasional company news, updates, related product or service information, or fulfillment of special requests.

Opt-Out: If at any time you would like to unsubscribe from receiving newsletters or marketing emails, we include detailed unsubscribe instructions at the bottom of each email.

Do we disclose any information to outside parties?

We will share your personal information with third parties only as indicated in this privacy policy. We do not sell your personal information to third parties.

We may provide your information to the companies that provide services to help us with our business, such as processing credit card orders, or customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also share your personal information as appropriate to comply with a subpoena or similar legal process, when we believe that disclosure is necessary to protect our rights or property, or to protect your safety or the safety of others, to investigate fraud, or respond to a U.S. government request.

We may also share your personal information if Secure Decisions or its parent company is involved in a merger, acquisition, or sale of all or a portion of its assets. You will be notified via email and/or via a prominent notice on this site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We will not share your personal information with any other third party without your prior consent to do so.

How do we protect your information?

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Your personal information provided to us via email is stored on an email server with industry standard access controls applied. Non-personal information is stored on the web server that hosts this site, and is also protected with industry standard access controls.

When you make a purchase through our website, the personal information that you provide is given to the companies that are responsible for managing our e-commerce transactions (Intuit), for the sole purpose of executing the requested purchase. We do not collect or retain credit card information; all credit card information is managed by Intuit. Please refer to the Intuit Privacy Policy at https://security.intuit.com/privacy/ for a complete description of their policies.
No method of transmission over the Internet of electronic storage is 100% secure, however, and we cannot guarantee its absolute security. If you have any questions about security on our site, please contact us at [email protected].

Do we use cookies or other tracking technologies?

Cookies are pieces of data that a website transfers to a user’s hard drive for record-keeping purposes. We do not use cookies. The use of any cookies by our service providers is not covered by our privacy policy, as we do not have access or control over these cookies.

Web beacons, or single-pixel gifs, are used by companies to help analyze how a website is used or in emails to know which emails and links have been opened by recipients. We do not use web beacons.

Children’s Privacy

Our site caters to a general audience. We do not intend to market to or knowingly collect any information from anyone under 13 years of age. However, since we do not ask our visitors for age-related information, we cannot determine the age of a visitor to our site or the sender of an email.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline or that may be collected through any software downloaded from the site.

Your Consent

By using this site, you agree to the terms and conditions contained in this privacy policy. If you do not agree to any of these terms and conditions, you should not use this site or any of Flying Squirrel’s software or hardware, benefits or services offered hereby. You agree that any dispute over privacy or the terms contained in this privacy statement will be governed by the laws of the State of New York. Any legal action or proceeding relating to this privacy statement or your access to or use of this site shall be instituted solely in a state or federal court in the State of New York. You agree to submit to the jurisdiction of these courts.